What Diners Want: Using Data to Deliver a Better Customer Experience

Presented by TouchBistro.

Diner preferences and behaviours have changed dramatically in the past few years. From the rise of takeout and delivery apps to the emergence of contactless dining, today’s diners have a whole new set of expectations when they visit a restaurant. Drawing on the latest data, you’ll learn what today’s diners really want, including how they choose restaurants, their current dining habits, and their top deal-breakers, so you can deliver a better customer experience.

Moderated by Adam Mandell, VP Sales, TouchBistro


  • Adam El-Dika Owner, Whamburg
  • Chris Frechette Co-Founder, B’Spoke Kitchen + Market


  • Date : 10 April 2023
  • Time : 2:00 pm - 2:45 pm (America/Toronto)
  • Venue : Learning Lounge