What Diners Want: Using Data to Deliver a Better Customer Experience

Presented by TouchBistro. Diner preferences and behaviours have changed dramatically in the past few years. From the rise of takeout and delivery apps to the emergence of contactless dining, today’s diners have a whole new set of expectations when they visit a restaurant. Drawing on the latest data, you’ll learn what today’s diners really want,…

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Design From Functionality

There is ambiance and then there is functionality when building out your restaurant. Let three design and equipment experts guide you through the process of figuring out layout and which equipment will provide you with the most efficiency for your team and guests. Moderated by Stacy Di Carlo, Principal, Yellowbird Design Studio Speakers Rob Milford,…

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The Future of Restaurants with Square

Presented by Square. To understand where the restaurant industry stands today and the opportunities that lie ahead, Square worked with Wakefield Research to learn more about how automation, flexibility, and diversification in the restaurant industry. With the findings, along with insights from successful Square sellers and industry insiders across North America, we will provide a…

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How Food Waste Can Create Renewable Energy

Presented by MEIKO Clean Solutions Canada. During this talk, participants will get an inside how food waste can be diverted from landfill and instead be used for creating renewable energy. Hannes Braun will present the sustainability loop with examples from different countries around the world and also talks about the potential Canada’s infrastructure offers to…

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Digital Ordering, Automated Invoice Scanning & Payables – Less Work, More Profit!

Presented by Notch Financial. Join us for a panel with Notch and hospitality pros discussing how our digital solution transforms foodservice businesses, by simplifying invoice management, payments, and ordering. Learn how Notch helps businesses like Oliver & Bonacini Hospitality and The Butcher Shoppe streamline their operations, freeing up time and cash flow to achieve success!…

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Location, Location, LOCATION!

Presented by OMG Real Estate. Meet one of the most respected real estate agent who is ready to help foodservice and hospitality entrepreneurs learn the ins and outs of picking their location. From helping you understand rent affordability in specific areas all the the way to what kind of building amenities to look out for.Learn…

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2023: ‘PUSH’ To Simplify

Presented by Push Operations. This session will talk about ways to simplify the tech side of your business. During Covid the hospitality industry was thrusted into being more digital without warning. Most will agree tech is a great way to make your business run more efficiently. But sometimes when you try to combine a bunch…

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Better Business With Fairtrade Coffee Panel

Presented by Fairtrade. The Third-place remains the ideal contact point to raise awareness of coffee production challenges and the impact ethical consumption has on the life of millions of small-scale farmers worldwide. In this session, food service professionals from Fairtrade-certified companies will discuss how they operate thriving businesses around their engagement for sustainability. Our guests…

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Seamless Guest Experience

Presented by Interac Corp. Are you a restaurant owner looking to make your guest experience more seamless? Join Shenela Tavarayan, Director, Product Development at Interac Corp. for a learning session on omnichannel payments and the role payment choice and frictionless payments play in increasing customer loyalty. Shenela will also share key transaction findings in the…

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Nurturing Future Hospitality Leaders

Presented by Ontario Tourism Education Corporation (OTEC) True leaders don’t create followers. They create more leaders. Join OTEC and a panel of senior leaders from Tourism & Hospitality for a candid conversation on the essential hospitality leadership skills required in 2023 and beyond, and how to boost these within your teams. Moderated by Anthony Hopkins,…

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