Join us in the learning lounge for a series of intimate sessions designed to tackle some of the toughest challenges across the hospitality industry. This is the destination for tips, tools and resources you need to grow your business, featuring innovative brands and top experts in the field.
PRESENTED BY
Schedule Highlights
How to increase your profits in 45 minutes – guaranteed
Presented by The Fifteen Group. Discover the common mistakes that cost restaurants money—and how to fix them. The Fifteen Group shares best practices, real-life success stories, and expert insights to boost profitability. Plus, get a free Health Check during the session to uncover opportunities for growth. Don’t miss this chance to maximize your restaurant’s success.
Future-Proofing Foodservice: The Tech & Trends Shaping Tomorrow
Presented by Canadian Food Innovation Network. The foodservice industry is evolving fast, and staying ahead means embracing innovation. This panel brings together cutting-edge foodtech companies tackling some of the biggest challenges in foodservice—from operational efficiency, sourcing new ingredients, to sustainability and waste reduction. The discussion will be informed by CFIN’s Foodtech in Canada 2025 Ecosystem…
The Loneliness of Leadership: How Hard Decisions Lead You to Your People—And Your Purpose
Presented by Knowbie. Leadership in hospitality can feel like an island. The pressure to make tough calls, manage people, and carry the weight of a business can be isolating—but it’s also where you find your truest self and your truest people. In this deeply personal session, Crystal Hamilton shares the raw reality of her leadership…
Hospitality Runs on Gratitude: Avoid the High Cost of Tip Mismanagement
Presented by Atlas. In an industry built on passion and people, tipping remains the backbone of hospitality. But outdated systems lead to confusion, compliance risks, and lost profits. Tip mismanagement can cost businesses over $30,000 per $1,000,000 in sales—and employees an extra 7.5% in CPP and EI taxes. Join Afshin Mousavian, Co-Founder of Atlas, for…
Streamlining Procurement for Food Service & Hospitality with Amazon Business
Presented by Amazon Business Canada. Simplify your food service and hospitality procurement with Amazon Business Canada. Reduce costs, and streamline your supply chain by accessing a vast selection of products, backed by fast and reliable shipping. Amazon Business empowers you to support local sellers, build a resilient supply chain, leverage bulk purchasing opportunities, benefit from…
Workforce Planning in Ontario with Service System Managers
Presented by Restaurants Canada. Learn how regional Service System Managers can provide local and bespoke solutions to your recruitment needs as single points of access to employment services in your community. Fedcap Canada, the Windsor Region Employment Network, and Azim Pirani, Director of the Pirani Group (operating KFC/Taco Bells and Pizza Huts across Canada), discuss…
Leading the Future: Inspiring Passion, Elevating Standards, and Attracting the Next Generation of Hospitality Professionals
Presented by TIPS Academy. The hospitality industry is at a crossroads—staff shortages, complacency, and a lack of structured training are impacting service quality. How do we motivate managers to lead effectively, inspire teams to find purpose, and attract a new generation that respects and values the industry? In this session, Sandrine Ramoisy, founder of TIPS…
Tech, Taste & Touchpoints: Optimizing Customer Experience in Food Halls & Food Courts
Presented by Kitchen Hub. In an era where online ordering, mobile apps, and self-serve kiosks increasingly are dominating the dining experience, how can food halls create a seamless, engaging, and customer-centric journey? Explore the evolving expectations of today’s digital-first consumers and the strategies that restaurants and food courts can implement to enhance convenience, personalization, and…
Made in Canada’s competitive advantage: The difference Canadian solutions for Canadian restaurants can make
Presented by Moneris. Canadian restaurants have unique needs. From adapting to changes in how customers dine out to staying on top of local regulatory changes, solutions and partnerships that cater to these needs go a long way. With a presence in every province and territory, Moneris understands business in Canada and how to support restaurants…
The Next Level of Fast Casual: Building Your Own Fanbase
Presented by Ghost Taco & TouchBistro. DETAILS COMING SOON Speakers Jackie Prange, VP Marketing, TouchBistro Samantha Buckley, CEO, Ghost Taco
Lasting Success: Rethinking Recruitment & Retention
Presented by Quell. Recruiting and retaining staff has never been more critical for Canadian food, beverage, and hospitality industries. Quell will provide actionable insights on building a strong, motivated workforce while reducing turnover and increasing employee engagement. Discover effective hiring strategies and workplace practices that foster long-term commitment and from your team. Moderator Stephanie Lui-Valentim,…