Mon, April 10 - Wed, April 12, 2023

Enercare Centre, Toronto

Exhibitor FAQ

FAQs are currently being updated for 2023, information below subject to change

Registration & Booth Information

When will exhibitor registration open for the RC Show?

Fill out our Exhibitor Application form here

All exhibitors must be Restaurants Canada associate members.

How can I reserve a booth for the RC Show 2023?

You may complete the company profile form and a representative will contact you within 24-48 hours. Click here to fill out the online application.

What is included with my booth?
  • Floor space only (booth display, carpet, furnishings, electricity and lighting are NOT included)
  • 8’ Back Draping and 3’ Side Draping
  • Overhead venue lighting
  • Exhibitor Badges (based on booth size - maximum 24)
  • Material Handling to and from booth
  • Access to Dishwashing Stations - Hall A, B, D
  • Listing in the printed Show Guide (must be registered before TBD)

RC Show colour scheme
General Show - Black drape, red aisle carpet

Flooring/Carpet is mandatory within your booth space and not included with booth cost. May be ordered through FREEMAN - the Official Service Contractor.

Design regulations
Review the guidelines for booth display specific to your booth configuration.
Island and Peninsula floor plan designs must be approved. Submit your floor plans by Friday, February 10, 2023 for approval.

Utilities
All costs associated with utilities are at the exhibitor’s expense and ordered through Showtech - the Exclusive Supplier at Enercare Centre.

Are there any exceptions to the booth height regulation?

Under no circumstances should you contract for the design or construction of an exhibit without prior approval from RC Show Management. Sketches must be submitted well in advance of show dates. Show Management at its sole discretion may allow exceptions.

Linear booth – 8ft
End-cap booth – 8ft
Perimeter booth – 12ft
Peninsula/Split Island booth – 16ft
Island – 16ft

How many badges do I receive for booth personnel?

6 exhibitor badges per 10x10 (to a maximum of 24 badges). Additional badges over the allotment cost $69 + HST each.
Any badges registered onsite during the event above the allotment will be charged the door price of $99 + HST each. 

How do I register badges for booth personnel?

An email will be sent to the primary contact for the booth to register each staff member using the Microspec registration platform. Exhibitor badges can be picked up on-site at the Exhibitor Registration counter during move-in.

Don't forget to set availability during badge registration for onsite meetings using the Match-Making & Meetings Platform - the online appointment scheduling tool.

How can I pay/view my invoice balance?

We accept EFT, wire transfer, check and credit cards.  Contact us today to pay for your booth or to find out your balance owing.  

How do I log into the exhibitor console?

Click here to login to your Exhibitor Console. Your password is a series of numbers and letters.

Do I need insurance?

Yes. Review insurance requirements on the RC Show website found within Exhibitor Resources.

All exhibitors MUST obtain a Certificate of Insurance (COI) and submit a copy of their COI to Show Management.

Do I need to apply for a special occassion permit?

RC Show applies for and obtains a Special Occasion Permit for the duration of the event. We will post a copy in the Exhibitor Resources page, as well as email all exhibitors who have indicated Alcohol Sampling on their application. The original copy will be posted in our onsite Show Office - Salon 106.

What are the food sampling guidelines?

An application (coming soong!) found on the Exhibitor Resources page MUST be completed in advance by every food vendor and returned by FAX or SCAN/EMAIL to theshow@restaurantscanada.org.

For further information please contact Toronto Public Health directly.
Tel: 416-392-7600
Email: PublicHealth@toronto.ca

For display and serving food:

  • Use clean disposable food containers and utensils to serve food.
  • Keep cold hazardous foods on ice or serve from the cooler or refrigerated unit.
  • Provide at least four sets of wrapped, clean, back-up cooking utensils such as spoons, tongs, ladles and ice cream scoops when a two-compartment sink is not available for washing, rinsing and sanitizing utensils. Do not re-use utensils that are contaminated.
  • Protect food from contamination by covering it with a lid, plastic wrap, aluminium foil or wrap items individually. Where possible provide sneeze guards.
  • Individually pre-packaged food must be served from their original container.
  • Dispense condiments safely by providing separate containers with self-closing lids, dispensers or individual packages.
  • Disposable utensils must be stored pre-wrapped or in a clean container. Cutlery must be stored with handles upright and cups must be handled from the bottom.
  • Use tongs, serving spoons, ladles and spatulas to serve food into individual sample size portions
  • Food samples should be offered in single portions by using individual sample size portions
  • Guest/patrons must not be able to touch other food samples while they are taking their own samples

For more information, please refer to the Toronto Public Health website.

On-Site Facilities & Services

When are the move-in/out dates?

Move-In Dates:

Thursday, April 6 - 8am - 6pm
Friday, April 7 - 8am – 6pm
Saturday, April 8 - 8am – 6pm
Sunday, April 9 - Easter Sunday - CLOSED 

Move-Out Dates:
Wednesday, April 12 - 5pm – 10pm
Thursday, April 13 - 8am – 4pm

Show floor must be completely clear by Thursday, March 12 at 4pm.

You will receive an email with your allotted move-in date and time based on your booth location and size.

How do I order services for my booth?

Please check the Exhibitor Resources page for all preferred and exclusive service supplier order forms.

Do you have hand-washing kits for sale?

Yes, we sell hand-washing kits in our Show Office on-site located in Salon 106. The cost is $40.

Are there any dishwashing stations?

There are three dishwashing stations:

  1. Hall A behind the West "wall" curtain by the Food Truck'N Experience
  2. Hall B behind the North “wall” curtain
  3. Hall D behind the East "wall" by the Bar & Beverage pavilion - next to the washrooms.
Where can I order ice for the show?

You may order ice through Spectra. The order form can be found on the Exhibitor Resources page.

How do I order cooler/freezer storage?

Cooler/Freezer storage is available at a cost. You can find the order forms listed on the Exhibitor Resources page.

Is there any storage at the show?

We do not have storage at the show. However, if you need to store valuables you may do so in the Security Office located in Salon 108A.

Where do I send my shipment for the show?

There is no storage at the show. Therefore, you cannot deliver any items before April 6, 2023 at 8:00AM. Make sure you properly label each parcel being shipped.

TO: ___Company Name____
C/O: Enercare Centre,
Exhibition Place
100 Princes’ Blvd
Exhibit Halls A,B,C,D
SHOW SITE
EVENT: RC Show 2023
BOOTH: # _____________
NO._____ OF _____ PCS

What can I do with my leftover food items after the show?

Details coming soon!

Is there a coat check?

Yes, there is a coat check next to the Registration counter located in the Galleria at the Enercare Centre.

Will Wi-Fi be available?

Yes, there is complimentary Wi-Fi for all attendees and exhibitors.

Sales & Marketing

How do I become a sponsor for the RC Show?

Discover Sponsorship Opportunities here

How do I become a Restaurants Canada member? What are the benefits?

All exhibitors at the RC Show are associate members of Restaurants Canada. RC members receive access to exclusive benefits:

  • Access to RC's leading industry research reports
  • Subscription to MENU Magazine – The voice of the industry
  • Exclusive advertising rates within RC’s media properties
  • Member rates for RC events
  • Two complimentary tickets to the RC Show
  • Cost-saving programs for your business and employees

When you exhibit with Restaurants Canada, you’re supporting the successful future of the industry. To join now, visit restaurantscanada.org.

Can exhibitors see a list of buyers that have registered for the Show?

Yes, you can login to the registration site one week prior to the Show. You can view which attendees are interested in your product categories and request meetings with the current list of registered buyers, populating your agenda using the The Match-making and Meetings Platform that allows you to pre-arrange meetings to take place at the Show.

How do I attract attendees to my booth?
  • Utilize our Match-Making and Meetings Platform
  • Offer an in-show promotion 
  • Purchase ticket bundles and Invite your customers to the show
  • Explore Sponsorship Opportunities to maximize your visibility and boost your impact
  • Explore Advertising Opportunities
What are the available lead scanner tools?

Exhibitors can rent a mini scanner or download a mobile scanner app that can be used to scan attendee badges to gather, organize and follow-up with sales leads.

General

What are the dates, hours and location of the RC Show 2023?

The RC Show is being held at the Enercare Centre, Exhibition Place in Toronto, Ontario.

April 10, 2023 - 10:00am - 5:00pm

April 11, 2023  - 10:00am - 5:00pm

April 12, 2023 - 10:00am - 5:00pm

How do I make hotel and flight arrangements?

Special arrangements have been made to receive exclusive room rates as well as discounts on travel during the RC Show. Visit our travel and hotels page for more details.

How do I register for RC Hospitality Week events?

You can register for any other RC Hospitality Week event through the badge registration site. Simply select ADD EVENTS next to the badge name and the Selections page will open up.

You can make a credit card payment for all items in your cart at that time.

Are children allowed on the show floor?

The RC Show is a 19+ event; no exceptions.

Important - Please Review

Move-in and Move-out Access Restrictions

No one under the age of 19 is permitted on the show floor during the move-in or move-out dates, under any circumstances. During the show, no one under the age of 19 is permitted on the show floor.

Pets are not allowed. However, this does not apply to guide dogs or service animals. Any person with a disability accompanied by a guide dog or service animal will be allowed access.

The Ministry of Labour considers the expo as a construction site during the move-in/out process. It is mandatory you ensure all your staff and those you contract to move you in and out of the show wear appropriate safety shoes.

Your company must carry sufficient insurance to cover any damages, losses and injury as stated in the exhibitor’s kit and within your signed booth contract. The RC Show will not be held responsible for any damages, losses or injury under any circumstances.