Feb. 27 - Mar. 1, 2022

Enercare Centre, Toronto

Exhibitor FAQ

COVID-19 UPDATES FOR RC SHOW 2022

In case of cancellation due to the COVID-19 pandemic will the RC Show issue a refund or convert to an online format?

The RC Show’s force majeure clause has been updated to provide exhibitors a full refund of the cost of booth space should the government deem it unsafe to move forward with a large indoor, in-person event. We will not be offering an online trade show floor as an alternative for this 2022 event. The cost of the Restaurants Canada membership fee will not be refunded. However, the conference, stage programming and competitions will be available virtually to all exhibitors and attendees with opportunities for exhibitors to participate and as well as additionally engage with the industry in RC’s new B2B Digital Marketplace.

What health and safety measures have been put in place for the RC Show?

All of the federal, provincial and local health and safety guidelines will be strictly followed to ensure everyone’s safety including:

  • Proof of vaccination for entry (medical exemption letters accepted)
  • Hand sanitizer stations at entrances, regular intervals and in high traffic areas
  • One-way foot traffic in the aisles
    Physical distancing protocols and markers
  • Face masks required unless actively eating or drinking

The RC Show team is working closely with the Exhibition Place and Toronto Public Health to keep the public safe during the COVID-19 pandemic. We continue to monitor this situation closely and will provide ongoing updates as needed.

Has Exhibition Place upgraded ventilation etc?

Exhibition Place is the first Canadian venue to receive the GBAC Star™ Facility Accreditation. Designed to assist venues of all sizes to develop a comprehensive system of cleaning, disinfection, and infectious disease prevention, GBAC STAR™ helps facilities better prepare for, respond to, and recover from biohazard situations like the novel coronavirus (COVID-19), keeping guests safe.

If COVID-19 restrictions are still in place and attendees are limited, will the RC Show have contingency plans in place to handle/limit attendance?

The trade show floor is 290,000 sq ft (Halls A, B, C) providing a capacity for 10,000 people, allowing ample space to follow physical distancing guidelines and exceed many capacity requirements. However, if there are mandated capacity restrictions, and/or limits we may implement tiered tickets, such as morning and/or afternoon entry, to ensure attendance can be maximized within the 290,000 square foot show floor.

Current ruling (September 25, 2021) in Ontario states: 

Indoor capacity for the facility is limited to permit two metres of physical distance up to 50% or 10,000 people, whichever is less, including: maximum of 50% capacity for each rentable room. This current ruling is in alignment with normal attendance numbers for the RC Show.

Will exhibitors and attendees be required to show a vaccine certificate to enter the building?

The RC Show team will follow the mandate of the Ontario province and each person who enters the Show will be required to show proof of vaccination. The RC Show team is committed to keeping all those involved in the show safe and will keep communication lines open leading up to the start of the Show.

EXHIBITOR FREQUENTLY ASKED QUESTIONS

What are the dates, hours and location of the RC Show 2022?

The RC Show is being held at the Enercare Centre, Exhibition Place in Toronto, Ontario.

February 27, 10:00am - 5:00pm

February 28, 10:00am - 5:00pm

March 1, 10:00am-4:00pm

How can I reserve a booth for the RC Show 2022?

You may complete the company profile form and a representative will contact you within 24-48 hours. Fill out the online application here.

What is included with my booth?
  • Floor space only (booth display, carpet, furnishings, electricity and lighting are NOT included)
  • 8’ Back Draping and 3’ Side Draping
  • Overhead venue lighting
  • Exhibitor Badges (based on booth size - maximum 24)
  • Material Handling to and from booth
  • Access to Dishwashing Stations - Hall A, B, C
  • Listing in the printed Show Guide (must be registered before Dec. 31, 2021)

RC Show colour scheme
General Show - Black drape, red aisle carpet

Flooring/Carpet is mandatory within your booth space and not included with booth cost. May be ordered through FREEMAN - the Official Service Contractor.

Design regulations
Review the guidelines for booth display specific to your booth configuration.
Island and Peninsula floor plan designs must be approved. Submit your floor plans by January 1st for approval.

Utilities
All costs associated with utilities are at the exhibitor’s expense and ordered through Showtech - the Exclusive Supplier at Enercare Centre.

Do I need insurance?

Yes. Review insurance requirements on the RC Show website found within Exhibitor Resources.

All exhibitors MUST obtain a Certificate of Insurance (COI) and submit a copy of their COI to Show Management.

How many badges do I receive for booth personnel?

Six exhibitor badges per 10x10 (to a maximum of 24 badges). Additional badges over your allotment costs $65 each.

How do I register badges for booth personnel?

An email will be sent to the primary contact for the booth to register each staff member using the Microspec registration platform. Exhibitor badges can be picked up on-site at the Exhibitor Registration counter during move-in.

Don't forget to set availability during badge registration for onsite meetings using the Match-Making & Meetings System - the online appointment scheduling tool.

Are there any exceptions to the booth height regulation?

Under no circumstances should you contract for the design or construction of an exhibit without prior approval from RC Show Management. Sketches must be submitted well in advance of show dates. Show Management at its sole discretion may allow exceptions.

Linear booth – 8ft
End-cap booth – 8ft
Perimeter booth – 12ft
Peninsula/Split Island booth – 16ft
Island – 16ft

Can I use a credit card to pay for my booth space?

Yes, click here to login to your Exhibitor Console and select My Account to ‘Pay Invoice’. Your password is a series of numbers and letters.

How can I pay/view my balance for the RC Show 2022?

Click here to login to your Exhibitor Console. Your password is a series of numbers and letters.

When will exhibitor registration open for the RC Show?

All exhibitors must be Restaurants Canada associate members.

We accept returning exhibitor applications at the show and offer a first right of refusal commitment until August 31st.

After this deadline date, all exhibit space is allocated according to seniority and space availability on a first come first serve basis.

When are the move-in/out dates?

Move-In Dates:
Thursday, February 24 - 8am – 6pm
Friday, February 25 - 8am – 6pm
Saturday, February 69 - 8am – 6pm

Move-Out Dates:
Tuesday, March 1 - 4pm – 10pm
Wednesday, March 2 - 8am – 4pm
Show floor must be completely clear by Wednesday, March 3 at 4pm.
You will receive an email with your allotted move-in date and time based on your booth location and size.

How do I order services for my booth?

Please check the Exhibitor Services Kit for all preferred and exclusive service supplier order forms.

How do I become a sponsor for the RC Show?

Contact Brenda Halkiw at bhalkiw@restaurantscanada.org or 416-649-4228 to discuss à la carte or customized sponsorship packages.

What is the temporary food establishment package?

It is an application found in the Exhibitor Services Kit that MUST be completed in advance by every food vendor and returned by FAX or SCAN/EMAIL to theshow@restaurantscanada.org.

For further information please contact Toronto Public Health directly.

Tel: 416-392-7600
Email: PublicHealth@toronto.ca

Do you have hand-washing kits for sale?

Yes, we sell hand-washing kits in our Show Office on-site located in Salon 106. The cost is $40.

Do I need to apply for a special occasion permit?

RC Show applies for and obtains a Special Occasion Permit for the duration of the event. We will post a copy in the Exhibitor Services Kit, as well as email all exhibitors who have indicated Alcohol Sampling on their application. The original copy will be posted in our onsite Show Office - Salon 106.

Where can I order ice for the show?

You may order ice through Spectra. The order form can be found in the Exhibitor Services Kit.

Is there any storage at the show?

We do not have storage at the show. However, if you need to store valuables you may do so in the Security Office located in Salon 108A.

Where do I send my shipment for the show?

There is no storage at the show. Therefore, you cannot deliver any items before February 24, 2022, at 8:00AM. Make sure you properly label each parcel being shipped.

TO: ___Company Name____
C/O: Enercare Centre,
Exhibition Place
100 Princes’ Blvd
Exhibit Halls A,B,C
SHOW SITE
EVENT: RC Show 2020
BOOTH: # _____________
NO._____ OF _____ PCS

Are there any dishwashing stations?

There are three dishwashing stations:

  1. Hall A behind the West "wall" curtain at the Food Experience
  2. Hall B behind the North “wall” curtain
  3. Hall C behind the South "wall" next to the Bar & Beverage pavilion - next to the washrooms.
How do I order cooler/freezer storage?

Cooler/Freezer storage is available at a cost. You can find the order forms listed in the Exhibitor Services Kit.

What can I do with my leftover food items after the RC Show?

We have arranged for the collection of leftover food for donation to be picked up at 4pm on the last day of the show.

Staff will walk the show floor to collect during tear down. Any product left in the reefer trucks after Tuesday’s move-out will be collected for donation on Wednesday, March 2.

Is there a coat check?

Yes, there is a coat check next to the Registration counter located in the Galleria at the Enercare Centre.

Will wi-fi be available at the RC Show?

Yes, there is complimentary Wi-Fi for all attendees and exhibitors.

How do I make hotel and flight arrangements?

Special arrangements have been made to receive exclusive room rates as well as discounts on travel during the RC Show. Visit www.rcshow.com/travel to learn more.

Are children allowed on the show floor?

No. Absolutely no babies or children are allowed on the show floor at any time. This is a 19+ event; no exceptions.

How do I become a Restaurants Canada member? What are the benefits?

All exhibitors at the RC Show are associate members of Restaurants Canada. RC members receive access to exclusive benefits:

  • Company profile in the NEW RC Digital Marketplace
  • Access to RC's leading industry research reports
  • Subscription to MENU Magazine – The voice of the industry
  • Exclusive advertising rates within RC’s media properties
  • Member rates for RC events
  • Two complimentary tickets to the RC Show
  • Cost-saving programs for your business and employees

When you exhibit with Restaurants Canada, you’re supporting the successful future of the industry. To join now, click here.

How do I register for the Breakfast With Champions event?

You can register for this event and any other RC Hospitality Week event through the badge registration site. Simply select ADD EVENTS next to the badge name and the Selections page will open up.

You can make a credit card payment for all items in your cart at that time.

Are attendee numbers guaranteed?

RC Show can not guarantee attendance numbers - ever - however, The RC Show has consistently grown attendance for the last 5 years. For 2022 we plan to attract attendees through a multi-pronged strategy all designed to attract quality buyers and industry professionals including:

  • World-class content, sought after expert speakers, industry innovators and trail-blazers
  • Robust national marketing and PR campaigns
  • Dynamic competitions
  • Experiential events
  • RC Show Meeting & Conference Planner enabling exhibitors and attendees to book meetings directly

Many foodservice buyers come to the RC Show, don’t miss your chance to get in front of them.

Can exhibitors see a list of buyers that have registered for the Show?

Yes, you can login to the registration site one week prior to the Show. You can view which attendees are interested in your product categories and request meetings with the current list of registered buyers, populating your agenda using the RC Show Meeting & Conference Planner tool.

How can I fit the cost into my reduced budget?

Participating in the RC Show is a cost-efficient way to reach an engaged and targeted audience, from across the country and around the globe, that are hungry to reconnect in person.

Since the next 6 to 12 months continue to be uncertain, is it wise to spend on promotion?

These are uncertain times, however, those who market themselves will be noticed. They will be seen as a solution provider to the industry and will remain top of mind.

I have experienced reduced trade spending and don’t think I can afford to participate.

Yes, this is a reality, but if you’re selling to the trade, you need to continue to market to the trade or be overshadowed by your competitors. The challenge will be to be creative and strategic with the budget you have. We are happy to discuss options with you.

How can I maximize a return on my Show investment?

What’s most important is how you position your company, and what content and special offers you can bring forward that will resonate with your target audiences and potential customers. These initiatives will bring visitors to your booth where you can book meetings and make sales.

Can I set up buying meetings at the show?

The Match-making and Meetings System (previously RC Show Meeting & Conference Planner), will allow you to pre-arrange meetings with registered attendees.

What are the available lead retrieval tools?

Exhibitors can rent a mini scanner or download a mobile scanner app that can be used to scan attendee badges to gather, organize and follow-up with sales leads.

Sampling is key to selling my product, how can I achieve this?

RC Show team is working with Toronto Public Health, all government guidelines and Exhibition Place to create a safe sampling program and protocols. Additionally, you can also collect leads at the Show and send samples to qualified buyers as a follow-up after the Show. We can also work with you on sponsorship opportunities in order to get samples into buyer kits that will be delivered to qualified Canadian and International buyers.

IMPORTANT - PLEASE READ

No one under the age of 19 is permitted on the show floor during the move-in or move-out dates, under any circumstances. During the show, no one under the age of 19 is permitted on the show floor.

Pets are not allowed. However, this does not apply to guide dogs or service animals. Any person with a disability accompanied by a guide dog or service animal will be allowed access.

The Ministry of Labour considers the expo as a construction site during the move-in/out process. It is mandatory you ensure all your staff and those you contract to move you in and out of the show wear appropriate safety shoes.

Your company must carry sufficient insurance to cover any damages, losses and injury as stated in the exhibitor’s kit and within your signed booth contract. The RC Show will not be held responsible for any damages, losses or injury under any circumstances.

LET YOUR CUSTOMERS KNOW YOU'LL BE AT RC SHOW 2022!

SAVE THE BANNER BELOW AS AN IMAGE AND ADD IT TO YOUR EMAIL SIGNATURE.