Tech, Taste & Touchpoints: Optimizing Customer Experience in Food Halls & Food Courts

Presented by Kitchen Hub.

In an era where online ordering, mobile apps, and self-serve kiosks increasingly are dominating the dining experience, how can food halls create a seamless, engaging, and customer-centric journey? Explore the evolving expectations of today’s digital-first consumers and the strategies that restaurants and food courts can implement to enhance convenience, personalization, and satisfaction. From optimizing order flow and pickup logistics to implementing online ordering technologies to the role of data and automation, industry leaders will share insights on delivering exceptional service and turning digital interactions into lasting customer relationships.

Speakers

  • Ashkan Mirnabavi, CEO, NextGen Kitchens
  • Oren Borovitch, Co-Founder & Head of Digital, Kitchen Hub Food Hall
  • Date : April 8, 2025
  • Time : 4:00 pm - 4:45 pm (America/Toronto)
  • Venue : Learning Lounge