Presented by TIPS Academy. The hospitality industry is at a crossroads—staff shortages, complacency, and a lack of structured training are impacting service quality. How do we motivate managers to lead effectively, inspire teams to find purpose, and attract a new generation that respects and values the industry? In this session, Sandrine Ramoisy, founder of TIPS…

Presented by The Fifteen Group. Are you leaving money on the table? In this practical session, The Fifteen Group will walk through the most common (and costly) mistakes restaurants make—and the best practices that drive real results. You’ll be introduced to the Restaurant Health Check, a proven tool used by operators to uncover hidden opportunities…

Presented by Restaurants Canada. Learn how regional Service System Managers can provide local and bespoke solutions to your recruitment needs as single points of access to employment services in your community. Fedcap Canada, the Windsor Region Employment Network, and Azim Pirani, Director of the Pirani Group (operating KFC/Taco Bells and Pizza Huts across Canada), discuss…