Presented by Foodback. This session will explore the importance of delivering a great Guest Experience for every guest/every visit to the longer-term health of your business. We will also share the ways to leverage real guest feedback to discover the insights into the drivers of both the great and the not-so-great experiences, allowing the restaurant…

Presented by Back of House – Creative Studio. This session explores the strategic blend of authenticity and marketing essential for building a compelling social media presence for restaurants, bars and brands. Back of House will explore content creation, audience engagement, and the use of analytics to enhance your brand’s digital footprint. Additionally, they’ll discuss leveraging…

Presented by Quell. Join Dr. Leland Harper from Quell for an enlightening discussion on the pivotal role of diversity, equity, and inclusion in shaping the future of entrepreneurship within Canada’s vibrant food, beverage, and hospitality sectors. In this talk, we’ll explore how embracing DEI can be a strategic advantage for new businesses in our sector.…

Presented by Atlas Direct Tips. Atlas Direct Tips is Canada’s only compliant tip division and distribution company, giving operators a reliable tool that helps them keep tips exempt from CPP and EI. Join this informative workshop to see how Atlas Direct Tips simplifies tipping by automating every tip division model, no matter how complex, and…

Presented by The Re-Seasoning Coalition and Foodpreneur Lab. Back by popular demand for a second year, this intimate panel aims to help Black business owners (including CPG developers, restaurant owners, food influencers, and caterers) understand the secrets of successful entrepreneurship and how to thrive in the foodservice and hospitality industry despite the systemic barriers that…

Presented by Higgins Event Rentals – Chair-man Mills Corp. The challenges of recent years for pushed the foodservice sector to embrace unconventional avenues to success more than ever before. Our panelists invite you to imagine non-traditional success beyond four walls. Think creative pop-ups, hybrid lifestyle brands, and innovative food, entertainment events. Discover how entrepreneurs are…

Presented by Val Upfold. Whether you’re just building out your concept or an experienced restaurateur, learn how to ensure your staff is managed appropriately, fostering a workplace environment that is not only efficient but also conducive to growth. Equip yourself with the tools and insights needed to confidently lead your team, irrespective of the size…